NEXT DAY DELIVERY ON ALL ORDERS PLACED BEFORE 12PM

Orders under £200
There is a fixed cost of £30.00 plus VAT to deliver your order to any address in England the next working day. Deliveries will be made between 8am and 6pm & we request that the courier contacts you 1 hour prior to delivery being made. This service is applicable Monday to Friday only and excludes Bank Holidays.

Orders between £200 – £1800
There is a fixed cost of £45.00 plus VAT to deliver your order to any address in England the next working day. Deliveries will be made between 8am and 6pm & we request that the courier contacts you 1 hour prior to delivery being made. This service is applicable Monday to Friday only and excludes Bank Holidays.

Orders £1800+
FREE DELIVERY to any address in England the next working day. Deliveries will be made between 8am and 6pm & we request that the courier contacts you 1 hour prior to delivery being made. This service is applicable Monday to Friday only and excludes Bank Holidays.

Delivery to Scotland & Northern Ireland
A fixed cost of £75.00 plus VAT applies to any delivery made to Mainland UK areas outside of England, eg Scotland and Northern Ireland. Items are delivered next working day. Deliveries will be made between 8am and 6pm on your selected day. This service is applicable Monday to Friday only and excludes Bank Holidays.

Delivery to EIRE or Non-Mainland UK
A fixed cost of £165.00 plus VAT applies to any delivery made to Non-Mainland UK areas or any address in the Republic of Ireland. Items are delivered next working day. Deliveries will be made between 8am and 6pm on your selected day. This service is applicable Monday to Friday only and excludes Bank Holidays. We recommend contacting us to ensure the availability of all items on your order prior to selecting your preferred delivery day. For all deliveries made to the Republic of Ireland no VAT will be charged, but it is your responsibility to declare any goods you receive as applicable to the relavant inspectorate.

Saturday Delivery
An additional charge of £45.00 plus VAT is applicable in addition to any other delivery charge that may apply to book your name-the-day Saturday delivery. Please contact us on 0800 458 0753 for further details.

Collection
Select this option when placing your order and your goods will be available for collection within 48 hours of placing your order. To find out your nearest available collection depot please contact us on 0800 458 0753.

How are deliveries made
Deliveries are made using a large van, lorry or other vehicle up to 7.5 Tonnes so it is therefore essential that access to the delivery address is available, both from a size and weight perspective. If there is likely to be a problem with access for either of these reasons, please let us know and we can discuss an alternative delivery option with you. If we are unable to deliver for any reason, you will be liable for any additional costs incurred for redelivery, or for returning the goods to our depot should you refuse to pay these. This cost will be deducted from your payment for the goods and the balance refunded to you.

Deliveries are made to the address provided by you when placing your order and will be offloaded from the delivery vehicle onto an area close to the threshold of that property. Our deliveries do not necessarily include to transfer the goods under cover or into the property, and we recommend that you have suitable labour available to carry this out once delivery has been made.

Upon receipt of your delivery, please check the packaging for any visual damage to the goods and sign for your order upon arrival. In the unlikely event of you receiving damaged goods, or there are missing items, please make sure that a note is made on the courier’s paperwork. We would then recommend that you contact us within 48 hours to make us aware.

Polar Hygienic Finishes cannot be held responsible for any consequential losses incurred by late deliveries. All delivery timescales are intended to be guidelines only. In the event of goods being refused on delivery that are found to be undamaged on return we reserve the right to pass on any carriage charges that we incur in returning the goods to us.